Ghanaian Moderators Sue Meta Over 'Gruelling' Working Conditions & Psychological Trauma, Report Says
17:48 27.04.2025 (Updated: 19:10 27.04.2025)
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Ghanaian Content Moderators Sue Meta Over 'Gruelling' Working Conditions & Psychological Trauma, Report Says
Moderators employed by a contractor for Meta* in Accra said they "suffer from depression, anxiety, insomnia, and substance abuse" due to exposure to graphic content like murders, violence, and child abuse, according to an investigation by a British newspaper.
"In Ghana, Meta is displaying nothing short of a complete disregard for the humanity of its key safety workers upon whom all its profits rely: content moderators," the newspaper quoted tech justice NPO Foxglove's co-executive director Martha Dark as saying.
What's known about the allegations against Meta?
⦁ Ghanaian legal solutions firm Agency Seven Seven and Foxglove are preparing two lawsuits: one for psychological harm and another for unfair dismissal after a moderator's suicide attempt;
⦁ up to 150 moderators in Ghana alleged inadequate mental health support, ineffective care, and breaches of privacy;
⦁ moderators' base wages are as low as $858 per month—below living costs in Accra;
⦁ the contractor's parent company disputes allegations, says moderators receive strong pay, benefits, and live in secure, upscale housing;
⦁ lawyers argue the case could set a legal precedent in Ghana, extending worker protections to include psychological harm caused by workplace conditions.
*Meta is banned in Russia over extremist activities
⦁ Ghanaian legal solutions firm Agency Seven Seven and Foxglove are preparing two lawsuits: one for psychological harm and another for unfair dismissal after a moderator's suicide attempt;
⦁ up to 150 moderators in Ghana alleged inadequate mental health support, ineffective care, and breaches of privacy;
⦁ moderators' base wages are as low as $858 per month—below living costs in Accra;
⦁ the contractor's parent company disputes allegations, says moderators receive strong pay, benefits, and live in secure, upscale housing;
⦁ lawyers argue the case could set a legal precedent in Ghana, extending worker protections to include psychological harm caused by workplace conditions.
*Meta is banned in Russia over extremist activities
